You will be assigned specific contacts to call, along with a clear purpose for the enquiry.
Your role is to make the call, ask the right questions, and record the responses clearly and accurately.

Once you’re assigned a task, you’ll receive:

• Contact Details – Name, phone number, and location (if needed) of the person you need to call.
• Purpose of the Call – What the enquiry is about!
• Checklist of Questions – A list of specific information you need to collect during the call.
• Call Script – A simple guide to help you with what to say during the conversation.