Privacy Policy
Effective Date: 1st December 2024

1. Introduction

Welcome to Kamzo (“we,” “us,” or “our”). Kamzo is committed to respecting your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, which includes our website www.kamzo.in and our mobile application (collectively, the “Platform”).

By accessing or using our Platform, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information from you:

• Identity Data: Name, date of birth, gender, photograph.
• Contact Data: Mailing address, email address, phone number.
• Financial Data: Bank account details, payment card details.
• Identification Documents: PAN card, Aadhaar card, voter ID, or any other government-issued ID.
• Professional Data: Skills, qualifications, work experience.
• Communication Data: Feedback, chat messages, emails.

2.2 Sensitive Personal Data or Information

As per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we may collect:

• Financial Information: Bank account or credit card details.
• Password: For account access.

2.3 Non-Personal Information

We may collect non-personal information such as:

• Technical Data: IP address, browser type, operating system, device information.
• Usage Data: Pages viewed, links clicked, time spent on the Platform.

3. How We Collect Information

• Direct Interactions: When you register, fill out forms, or communicate with us.
• Automated Technologies: Through cookies and similar tracking technologies.
• Third Parties: From payment gateways like Razorpay, public databases, or social media platforms when you connect your account.

4. Use of Your Information

We use your information to:

• Provide Services: Facilitate connections between employers and freelancers.
• Process Transactions: Handle payments through secure payment gateways.
• Communicate: Send updates, newsletters, and respond to inquiries.
• Enhance User Experience: Personalize content and improve our Platform.
• Legal Obligations: Comply with laws, regulations, and court orders.

5. Disclosure of Your Information

5.1 Service Providers

We may share your information with third-party vendors that assist us in:

• Payment Processing: Such as Razorpay.
• Data Analysis: To improve our services.
• Marketing and Advertising: To promote our Platform.
• Customer Support: To help resolve your queries.

5.2 Legal Compliance

We may disclose personal information to comply with legal obligations or respond to lawful requests from government authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5.4 Protection of Rights

We may disclose personal information to enforce our terms and protect the rights, privacy, safety, or property of Kamzo, you, or others.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• Encryption: Data transmitted between your device and our servers is encrypted.
• Secure Storage: Personal data is stored on secure servers.
• Access Control: Only authorized personnel have access to your personal data.

Your Responsibility: Please keep your account password confidential and do not share it with anyone.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance User Experience: Remember your preferences and personalize content.
• Analyze Usage: Understand how you interact with our Platform.

Your Choices: You can set your browser to refuse cookies or alert you when cookies are being used. However, some features of the Platform may not function properly without cookies.

8. Third-Party Services

Our Platform may contain links to third-party websites or services not operated by us.

• No Control Over Third Parties: We are not responsible for the content or privacy practices of these third parties.
• Recommendations: We encourage you to review the privacy policies of any third-party sites you visit.

9. Payment Processing

All payments on Kamzo are processed through secure third-party payment gateways, such as Razorpay.

• Compliance with PCI-DSS: We adhere to the Payment Card Industry Data Security Standard.
• No Storage of Payment Details: We do not store your payment card details on our servers.
• Secure Transactions: Your payment details are encrypted during transmission.

10. International Data Transfers

All data collected is stored and processed within India. By using our Platform, you consent to the transfer and storage of your information in India.

11. Children’s Privacy

Our Platform is not intended for individuals under the age of 18.

• No Intentional Collection: We do not knowingly collect personal data from minors.
• Parental Involvement: If you believe we have collected data from a minor, please contact us to remove the information.

12. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Correction: You can access and update your personal data through your account settings.
• Withdrawal of Consent: You may withdraw your consent by deleting your account.
• Opt-Out: Unsubscribe from marketing communications by following the instructions in emails or contacting us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

• Notification of Changes: We will notify you of significant changes by updating the “Effective Date” and possibly through email or a notice on our Platform.
• Continued Use: Your continued use of the Platform after changes are made indicates your acceptance of the revised Privacy Policy.

14. Grievance Officer

As per the Information Technology Act, 2000 and rules made thereunder, the Grievance Officer for Kamzo is:

Name: Rohal Patil
Email: grievance.officer@kamzo.in
Address: L376 / A, 14th B Cross Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560102
Working Hours: Monday to Friday (9:00 AM to 6:00 PM IST)

Please contact the Grievance Officer for any complaints, concerns, or questions about this Privacy Policy.

15. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:

Email: support@kamzo.in
Address: L376 / A, 14th B Cross Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560102