Experienced Operations Specialist Driving Efficiency, Client Satisfaction, and Team Excellence

Divya P

Starting from ₹72.00 /hr

4.5 ( 2 reviews )
24 views

Location Chennai, Tamil Nadu
Freelancer type Independent
Languages English, Hindi, Tamil, Telugu
English level Fluent

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About

I am a motivated professional with over six years of experience in BPO operations, client relations, and administrative support. Most recently, I worked as a Customer Support Executive at Ki Mobility Solutions, where I provided L2 roadside assistance support, resolved escalations, and trained new associates to maintain high service standards.

I specialize in process management, client support, and team coordination to enhance company efficiency and customer satisfaction[1]. My core strengths include effective communication, leadership in mentoring team members, CRM and database management, and the ability to multitask and adapt in dynamic environments.

I am fluent in Tamil and English, and I have conversational skills in Hindi and Telugu, allowing me to communicate effectively across diverse teams and clients

Skills

Education

B.com
- Tiruvallur University
- May 31, 2015
Completed B.com in 2015

Experience

CRM Executive
- TECH7 PHYLL PVT. LTD
- India
- September 4, 2025
I am still working here

Education

B.com

Experience

CRM Executive