“Committed to service excellence — whether serving customers or guiding teams.”

Naveen B

Starting from ₹200.00 /hr

0.0 ( 0 review )
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Location Hyderabad, Andhra Pradesh
Freelancer type Independent
Languages English, Hindi, Telugu
English level Fluent

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About

Customer service professional with strong experience supporting customers across phone, chat, and email channels while maintaining high CSAT and quality standards.
Proven ability to handle escalations, guide team members, and ensure smooth daily operations when working in team lead responsibilities.
Skilled in communication, problem-solving, and delivering clear, solution-oriented support in fast-paced environments.
Experienced in monitoring performance metrics, improving processes, and contributing to overall team efficiency.
Committed to delivering exceptional customer experiences and driving consistent service excellence whether working as an agent or leading a tea

Skills

Experience

Customer Support Executive Team Lead
- Jiva Infotech
- India
- November 1, 2020
Support various clients via email/chat/calls and handled team of 20

Experience

Customer Support Executive Team Lead