I've completed my graduation with 80% overall percentage in 2022. I've achieved the highest score in my profession.

plays a key role in ensuring excellent customer experiences by handling queries, resolving complaints, and providing timely assistance. The role Read more involves managing inbound and outbound calls, emails, or chats, addressing issues related to orders, payments, deliveries, returns, and refunds. CSEs are expected to maintain professionalism, empathy, and problem-solving skills while delivering accurate information and quick solutions. They also collaborate with internal teams to escalate critical issues and ensure customer satisfaction. Strong communication skills, patience, and adaptability are essential for this role, as it directly represents Flipkart’s commitment to seamless and customer-friendly service.

I've worked here as a "Process Associate" in which I gave nine hours productions with my team leading and guiding them forward to achieve higher Read more position in the company. In this job role I did the analytics and created the submissions acording to the datas provided by the international based US clients. In this company I did the work for US clients in multiple rotational shifts in which EST was the main shift. So, I'm proficient in time management, lead or guide the team easily, quick learner with good communication skills, decent typing speed of 40 words per minute and I can easily work in multiple rotational shifts.